What do you think of eticket?

I've been hearing a lot of fiasco has been happening cause Dialog's 444 MTicket service isn't working. Yesterday I heard angry moviegoers had even been a bit unrest at movie theaters. Whatever, before plunging into it, I'd like to ask you people who have used it [either Dialog's mticket or etickets, the system behind]. What do you think of the service? Is it reliable? Or are all rumors I hear [that although you book your name doesn't appear on the database] true?